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Sustainability

Corporate Social Responsibility

The Company believes that its people and community strengthen it further and make it exceptional in driving world-class performance, nurturing its employees and benefitting the society around them. To manage key social issues impacting companies’ sustainability performance, the Company has laid down set of policies and code of conduct (CoC), communicated to its internal and external stakeholders and implemented them across all businesses including its all subsidiaries and stepdown subsidiaries. These policies and the CoCs clearly delineate the company’s commitment and qualitative objectives to achieve excellence in labor practices, human rights and impact on society & communities around its sphere of operational influence. These policies and CoCs cover below key social issues covering all its employees, both permanent & contract as well and communities around its operations, in particular:

Labor Practices: Employment, labor/management relations, occupational health and safety, training and education, and diversity and equal opportunity.

Human Rights: Non-discrimination, freedom of association and collective bargaining, child labor, forced or compulsory labor, human trafficking, security practices, rights of indigenous peoples, and human rights assessments.

Society & Community: Impacts on local communities, supplier social assessment, public policy, and customer health/safety, privacy, and product labeling.

Taking forward its promise of Caring, Sharing, Growing, the Company established Jubilant Bhartia Foundation (JBF) in the year 2007 as a not for profit organization under section 8 of the Companies Act. The activities of JBF are driven towards channelling resources for bringing measurable social change in the community and adding value to the lives of people whom it works with. The Foundation is active in the realm of education & digital literacy in rural areas, accessible & affordable basic health care, enhancing sustainable livelihood and promoting social enterprises in India.

Besides, JBF initiatives also provide lots of opportunity for employee engagement in CSR programmes through workplace volunteering and contributions.

Please click here to visit the website of Jubilant Bhartia Foundation

Jubilant as a responsible corporate works in the line of Sustainable Development Goals with a thrust on social performance. The CSR activities at Jubilant are in sync with the Companies Act, 2013.

Labor Practice & Human Rights:

Based on the commitment and qualitative objectives inscribed in these policies & CoCs, company management has set quantitative objectives following global best practices and benchmarks. These targets on labor practices, human rights and community are regularly monitored, internally reviewed and externally audited and publicly disclosed in our annual sustainability report and annual report.

The Company not only focuses on hiring the best candidates and retaining talented employees around the world. The company is an equal opportunity employer, and which is clearly mentioned in all its employment advertisements. To attract and retain the talent pool, the company has put in place several employee benefits and employee friendly systems. Fees and other financial obligations associated with the recruitment process are always paid by the Company. For workmen, at least minimum wages as per local regulations are paid. Wherever there are employee unions, worker salary is negotiated by the management with respective union representatives and memorandum of settlement are signed where agreed employee wages and other benefits are clearly delineated. The management has drafted living wage policy, which is expected to be approved and rolled out in the company soon.

To bring out the best performance of its employees, the company always tries to provide world-class working conditions for its employees along with different employee benefits. According to ‘Attendance & Office timing Policy’ employees are supposed to work maximum 9 hours including 1 hour lunch break. Eligible workers can work overtime and get overtime payment in line with local regulation. The company also provides flexible office hours for its employees. Several employee-friendly policies and systems have been implemented by our company management. These are communicated to all its employees through internal company portal. Some of which are as mentioned below:

  • Applause - Rewards & Recognition Policy for Continuous Awards
  • Attendance and Office Timing Policy
  • Holiday Policy
  • Leave Policy
  • Internal Job Posting Policy
  • Maternity Benefit Policy
  • Relocation Policy
  • Superannuation Policy
  • Performance Management Policy
  • Variable Pay Policy

Majority of the Company policies are communicated to our stakeholders through our company website. Some of the employee-related policies & procedures are made available to our employees through the company intranet. Company website links of some of the key policies and CoCs mentioned above are shared below:

Training & Career Development:

Talent development is imperative for the success of businesses and therefore, having the right people with the right will, skill and knowledge is essential. To keep its employees up to date with all the latest company policies & systems, changes in relevant regulations and technologies, regular training is organized by both corporate and facility HR departments. Some of the key training areas covered during regular training are employee skill, occupational health and safety, environment & climate action, IT security, POSH (prevention of sexual harassment) and employee code of conduct which covers child labor, forced labor, and human trafficking, discrimination & harassment, corruption & bribery, business ethics and others.

Our shop floor employees including contract employees at manufacturing facilities are regularly trained on safe management & handling of hazardous substances, energy & water consumption reduction cum resource optimization, waste sorting & reduction and many other EHS specific issue. All training records are maintained and compiled and reported under broader categories in our annual sustainability report post third party verification.

There is regular performance assessment cum career development review through online platform for all employees in the organization. In the beginning of the year employees need to set their KPIs in discussion with its reporting manger and record it in online dedicated platform. During this time the employee is also supposed to map & record his career development needs and training needs in discussion with his reporting manager. Employee carrier growth is declared post assessment of their performance at the end of every assessment year.

All employees, including workers, are open to reaching out to any HR personnel directly to convey their personal grievances directly in relation to working conditions, employee benefit, career development, human rights violation etc. There are several committees, including safety committees, where the employee can also convey their grievances openly. There is also formal employee grievance redressal system where employees can lodge their complaints/ grievances on any issue anonymously. Detail Whistle blower policy of the company is available on the company website. Regular training conducted on whistle blower policy and employee grievance redressal system. In addition, regular direct employee engagement surveys are conducted through third parties to assess company overall performance relating to human rights and labor practices. Employee direct feedback is taken during this assessment. During last assessment Jubilant Pharmova (India) & Jubilant Radiopharmacies (USA) certified as a Great Place to Work® for 2026. In addition to the regular internal audit conducted by third party throughout the year an annual assurance of our sustainability report is also conducted by third party. During this assurance all social performance data & information covering labor practices and human rights disclosed in our sustainability report are also assessed and audited by third party.

For further detail about the company policies, systems and performance on social issues covering labor practices & human rights, please refer ‘Social Impact’ chapter of our latest published third party assured sustainability report available in our company website: https://www.jubilantpharmova.com/sustainability/sustainability-report.

Our Community

Community as an Apex Stakeholder

Corporate Social Responsibility is deeply embeded in Jubilant’s approach towards sustainable development, with ‘community’ recognised as an apex stakeholder. Our CSR commitment is delivered through the Jubilant Bhartia Foundation (JBF), established in 2007 as a not-for-profit organisation, to channel resources for measurable social change and inclusive growth.

CSR Focus Areas 

Education

We strengthen rural government education systems by improving learning environments, sustaining attendance, improving education quality, and enabling progression to higher studies—delivered through participatory implementation, community involvement, and monthly activity-based learning.

  • 11,000 students reached through Project Muskaan
  • Digital literacy supported in rural schools (in association with HP)
  • Improved reading, writing and speaking skills; reduced dropouts and absenteeism; increased students opting for higher studies.

Project Muskaan

(Strengthening Rural Primary Education System)

  • Reaching out to 11,000 students
  • Enhancing the quality of education, decline in absenteeism and dropout rate
  • Established a scholarship programme (Jubilant Pratibha Puraskar) for the talented students to support them in continuing their secondary education under the mentorship of our select employee
  • Replicating Project Muskaan in select schools of
  • Digital Literacy in rural schools in association with HP

Healthcare

We promote health-seeking behaviour and extend effective basic healthcare through preventive and curative interventions, including community-based initiatives in a Public–Private–People Partnerships (4P) model, school health check-ups, and mobile/static clinics in project areas.

  • 4.5 lakh population supported through mobile/static basic healthcare services
  • “Healthy community” as the ultimate outcome, supported by preventive programmes (e.g., Swasthya Prahari, Nirog Bachpan) and affordable healthcare services through the JBF Medical Centre.
Providing basic health care services through mobile/static clinic to a population of 4.5 lacs
  • ‘Nirog bachpan’ – School health checkup program
  • Jubilant Aarogya – Providing affordable healthcare services through JBF Medical Centre
  • Swasthya Prahari – Women health guards (volunteers) to work on safe motherhood & promote institutional delivery.
  • Combating Malnutrition – Awareness program to prevent malnutrition amongst the children up to age 5 in the project villages. Growth monitoring of the children through mobile-based application.

Livelihood

We focus on sustainable livelihood opportunities by building institutions with forward linkages, strengthening employability of local youth, and enabling self-reliance through vocational training centres, self-help groups, and technical literacy at schools.

  • 2,000 candidates/year training capacity through Nayee Disha vocational training centres
  • Increased employability of youth; community members supported to build micro-enterprises (including interest-free loans under Project Sakhsam) and digital literacy initiatives across states in India.

Nayee Disha – Skill development programs at the Vocational Training Centres (VTC) at Gajraula, Nanjangud and Nira with the engagement of a social enterprise aims at helping the trainees find ‘vocation for life’ on successful completion. Providing training on various trades including Fabrication, Sewing, Electronics/ Electric appliance repairing and Driving etc. The VTC having the capacity of training 2000 candidates per year.

Project Sakhsam – Supporting microenterprises through the provision of interest-free loans for the community members to start their own enterprise for a living.

Digital Literacy – Launched to promote digital literacy amongst community members of five states of India.

Food and Agriculture Centre of Excellence- FACE

An initiative between CII and Jubilant Bhartia to build capacity while leveraging technology and innovation to improve productivity and the environmental footprint of agriculture.

Promoting Social Entrepreneurship:

We recognise and advance social entrepreneurs who deliver large-scale, system-change models through a structured selection process that culminates in a prestigious award ceremony, in collaboration with the Schwab Foundation for Social Entrepreneurship.

  • 1,500+ applications, with one-third submitted by women in the last 10 years
  • Global exposure, access to key forums and summits, and opportunities to scale solutions through partnerships—supported by rigorous due diligence and jury-based selection.

Visit Jubilant Bhartia Foundation

  • The Jubilant Bhartia Foundation (JBF) has collaborated with the Schwab Foundation for Social Entrepreneurship to recognize and award exceptional individuals and provide them with international opportunities
  • A decade of recognizing entrepreneurs who make change happen
  • Over 1,500 applications, with one-third of them applied by women in the last 10 years
  • The criteria of selection for the award include innovation, sustainability, direct social impact, reach & scope, scalability, market linkages, technology-enabled and the potential of the candidate
  • The selection is made through a rigorous due diligence process followed by a Jury round with distinguished members of society in the jury panel